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    Professional Keynote Speaker, International Coach & Author Professional Keynote Speaker, International Coach & Author Professional Keynote Speaker, International Coach & Author
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    • Testimonials
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    Home / Business Values /
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    By Rene Kamstra
    In Business Values, Communication, Customer Values, Customers, Leadership
    Posted March 27, 2019

    Whаt іѕ Сuѕtоmеr Ѕеrvісе and How it can Increase Sales

    Cuѕtоmеr ѕеrvісе is more thаn a dераrtmеnt. It is a marketing ѕtrаtеgу. It is a strategy thаt wіll gеt you increased сlіеnt rеtеntіоn and rеfеrrаlѕ іf уоu dо іt wеll. Grеаt сuѕtоmеr service is [...]

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    0
    By Rene Kamstra
    In Customer Values, Customers, Sales, Sales training
    Posted January 3, 2019

    SELLING YOURSELF TO A DIFFICULT CLIENT

    Every retail salesman (or saleswoman) has had his/her fair share of difficult customers. These customers are usually angry, impatient, indecisive or overdemanding for no good reason at all. They [...]

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    By Rene Kamstra
    In business coach, Business Values, Customers, Rene Kamstra, Sales, Sales training
    Posted January 7, 2013

    Sales Training: Putting yourself in their shoes

    One of the things all sales closers should do is to put themselves in their customers’ shoes. Essentially, this means embodying the Golden Rule of sales training: “Do unto others as you would [...]

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    By Rene Kamstra
    In business coach, Business Values, Customer Values, Customers, Rene Kamstra, Success Coach
    Posted December 15, 2012

    What Matters to Customers Today

    As the times change, people do too – the customer is an evolving creature, and as such, the salesman needs to evolve as well. Seth Godin, entrepreneur, writes about this on his blog, saying that [...]

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